Barbara Clifford is an experienced facilitator and educator having worked with Business Industry Peak Bodies, Universities and Education providers.
Detailed below is a list of custom designed training available on demand for your business, organisation or group.
If you would like in-house training designed specifically for your needs, please let us know so that we can design something for you.
Everyday Project Management (1 day)
Acquire the foundational tools to plan your projects while covering essential elements including risk, communication, resources, goals, KPIs, prioritisation and more.
Effective Minute Writing (1 day)
For anyone new to Minute Writing or for those that wish to hone their skills.
Getting the Most Out of Meetings (½ day)
Learn about the different types of meetings, which ones to use for different occasions, how to set clear agendas and the best way to conduct meetings to meet your needs.
Proposal Writing for Business (½ - 1 day)
Learn how to quickly navigate through large documents, communicate your ideas in a concise way and present them in a professional manner in well crafted documents.
Skills for Personal & Executive Assistants (1 day)
Learn how to manage your time, conduct yourself professionally and refine your skills.
Strengthening Your Assertiveness Skills (½ day)
An introduction to techniques in assertiveness to build confidence and awareness around professional communication.
Learning Outcomes:
This course is ideal for:
Assertiveness Techniques (1 day)
Learning Outcomes:
This course is ideal for:
Becoming a Powerful Communicator (2 hours)
Learn how to step into your own power by enhancing your assertiveness techniques, manage conflict or difficult behaviours and communicate with a high level of professionalism without undermining your integrity. Become a positive influence on the people around with your refined ability to connect, engage and empower. Don’t forget to bring something to write on.
Bright Ideas on Influence & Communication (1 - 2 hours)
Useful tips and tricks to apply for better outcomes in communication.
Foundations of Negotiation & Influence(½ day)
Understand the priniciples on how to imlement change with staff, colleagues and stakeholders. Become a more powerful negotiator and communicator.
Negotiation Skills(1 day)
Learn practical skills on how to sell your ideas, influence stakholders and assert your needs. Understand how negotations works and what strategies you can implement to create a stronger, more lasting influence.
Increase Your Personal Influence (1 - 2 hours)
Whether you are involved in sales, negotiation, change management or motivational interviewing, learn how to identify the different types of influence and how to influence people into action.
In this workshop you will learn:
Building Confidence & Being Professionally Assertive (1 day)
Learn how to professionally communicate your wants and needs without being aggressive and when and how to respond assertively and confidently.
To equip staff with the appropriate language to communicate their wants and needs; and to be heard without being aggressive or resorting to passive behaviours.
Change Management - Introducing Change into the Workplace (1 - 2 hours)
A professional development presentation with ideas and strategies to encourage and influence change in the workplace.
Creating Repeat Business Through Customer Service (full day, ½ day and 1 - 2 hours)
Learn the fundamental principles of customer or client service by meeting expectations, preventing issues, keeping things running smoothly, and how to make an unforgettable first impression.
In this training participants can learn:
Who’s it for:
Effective Leadership & Management Skills(½ day and 1 - 2 hours)
Removes the mystery of leadership while sharpening your communication skills and providing simple practical methods to lead, motivate and manage a team of people.
Enhancing Your Professional Networking (1 - 2 hours)
If you struggle to get the word out.
Foundations of Negotiation(½ day and 1 - 2 hours)
Learn the tools and strategies to allow you to respond to different personalities and what language to use in different situations.
To develop or enhance confidence around negotiating. Strengthen communication skills to manage challenging negotiations.
Foundations of Managing Challenging Behaviour(½ day)
This training is not about de-escalating dangerous behaviour, rather about creating more peaceful work environments. Participants will feel more empowered to deal with challenging behaviour and situations.
Introduction to Managing Challenging Personalities at work (½ day and 1 - 2 hrs)
Understand why people can frustrate us and ways we can communicate better with the people we find difficult.
Managing Challenging Behaviours & Conflicts (1 day)
Acquire the tools and learn the strategies to manage and prevent conflict, identify triggers, employ conflict resolution solutions and identify types of difficult behaviours.
Managing Workplace Conflict (1 day)
Identify potential conflict risk, learn tools and strategies to manage tricky situations and what is best practice for managing conflict in the workplace to avoid escalation.
Foundations of Managing Workplace Conflict (½ day)
Learn some tips and tricks to identify potential conflict risk and manage tricky situations.
Working Effectively as a Team(2 hours)
In this short workshop participants will learn:
Coaching & Mentoring Your Staff (½ day)
Learn how to use Action Research models and language skills to motivate and support your team allowing them to perform at their best and continue to grow.
Equipping staff with a strong foundation of skills to enable them to supportively guide, direct and encourage the growth within their team.
From Team Player to New Supervisor (½ day)
Transitioning from being one of the team to becoming a new supervisor can be daunting. Learn how to work to your strengths, build credibility and trust, manage change and lead with direction.
This half day workshop is ideal for the New Supervisor who would like to build their confidence or for the existing supervisor who would like to sharpen their skills.
Participants will learn ways to be more adaptive, how to be a more powerful communicator and some strong foundational skills in managing a team.
Learn how to:
– work to your strengths.
– Lead with direction.
-Communicate more effectively
– Build credibility & trust
– Motivate your team
– Influence stakeholders.
Who Should Attend:
– Anyone aspiring to become a Supervisor.
– Anyone just promoted into a supervisory position.
– Anyone who has struggled at times to find the right approach at work.
– Supervisors wanting to strengthen their communication.
– Anyone interested in leadership or communication.
Introduction to Leadership Styles (½ day)
To encourage staff to grow the leaderships skills they already possess and the confidence to apply their developing leadership skills.
Leadership and Mentoring (½ day)
To gain an understanding of the role of a coach, the nuances between a coach and mentor and the methodology that can be applied to successful lead and guide in an appropriate manner.
Maintaining Loyal & Motivated Staff (½ day and 1 - 2 hours)
Learn the secrets of entrepreneurs to gain trust and grow your business. Discover the value of ‘Word of Mouth’ marketing, how to encourage your staff to advocate for you, what makes an employee loyal and how to motivate your staff.
To increase motivation levels of the team, to encourage good practices of leadership and supervision.
Performance Management – Assisting Others to Perform (1 day)
To develop or enhance managerial skills. For those in a position of leading, directing, managing or supervising others. Whether it be leading one or many.
Canva for Beginners (1 - 2 hours)
It’s like graphic design for dummies. This free resource is a great way to produce professional images for a variety of uses. Most popular with social media.
Cracking the Mystery of Blogging (1 - 2 hours)
Learn how blogging can assist in your SEO (people finding you in the internet) and how to easily and simply come up with masterful content.
Digital Tools Part 1(½ day)
A suite of useful tools and programs for small business.
Digital Tools Part 2(½ day)
A suite of useful tools and programs for small business.
Digital Marketing Strategies (1 - 2 hours)
Techniques and strategies to market your business or service offering through digital platforms.
Digital Value Proposition (1 - 2 hours)
In a noisy competitive world, this short workshop will show you how to refine your message to really meet your target audience.
Evernote (1 - 2 hours)
Facebook Groups – Your Secret Weapon (1 - 2 hours)
Forget facebook pages, Facebook groups are the new way to create free leads for your business.
Mailchimp for Beginners (1 - 2 hours)
If you want to save time and create a greater connection with your audience, mailchimp offers a range of tools, for free to see who is opening your emails and what they’re interested in.
Mail Chimp Advanced Features (1 - 2 hours)
Tap into some of the advanced tools that Mailchimp has to offer to save time and increase your marketing potential.
Saving Time & Repurposing Content (1 - 2 hours)
Everyone knows we have to share content on social media, but where do we get the ideas? Learn how to take one idea and turn it into a multitude of content really fast.
Showcase Your Events With Facebook (1 - 2 hours)
Facebook Events are a great way to promote your business and any events you plan on running. Learn how to use all elements to get the most out of it.
Building Business Opportunities in the Digital Space (1/2 day)
In this half day workshop participants will learn:
This training is ideal for:
Goal Setting - Transforming ideas into action (1 - 2 hours)
How to create meaningful goals and actually stick to them. Learn the right language to use to motivate your brain into action.
Mastering Procrastination & Prioritisation (1½ - 2Hr)
Discover how procrastination is not just about self discipline. Learn how to use a simple prioritisation tool, used by time management experts around the world.
In this 2 hour workshop/webinar participants will learn:
Killing the Procrastination Bug (1 - 2 hours)
Understand why we procrastinate and how to stop it.
Systemised for Success (1 - 2 hours)
Discover simple strategies to create systems, habits and routines for increased productivity and success.
Time Management Workshop (1 day)
The Time Management workshop short course will provide participants with personal insight into the ways in which they respond to tasks, activities and prioritising their work load. Utilising some of the tools and strategies, this workshop will demonstrate innovative techniques to become far more effective in managing the work at hand.
Time Management for Outlook (1 day)
Discover the tools, techniques and strategies to reduce time wasted in Outlook clutter; utilising advanced features to maximise your effectiveness control your workload.
Foundations of Emotional Resilience (½ day)
Learn the science of stress and how you can quickly adapt in the moment to transform your stress into a source of strength.
Hack Your Brain to Harness Stress (1 - 2 hours)
How to identify stressors and build resilience using tools and strategies to gain momentum over stress.
The practices are based on the power of language and visualisation – the power of the mind, through thoughts.
Tapping into the mind and brain pathways makes for powerful and positive outcomes for enhancing wellbeing.
Smashed to Smashing IT (1 - 2 hours)
Transforming your stress into a source of strength.
Stress Undressed (1 - 2 hours)
Understanding the science behind stress and how we can work with it to our advantage.
Taking the Calm Home With You (1 - 2 hours)
Ideal for retreats or get aways, this short presentation demonstrates simple tools to assist you in taking peace and calm home with you.
Taking the Stress Out of Relationships (1 - 2 hours)
When relationships at home or work cause us distress, there are ways we can work them to find more peace in our world.
There are no upcoming events at this time.
5 Tips to Boost Your Self-EsteemDecember 7, 2021 - 11:14 pm
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Improve Your Memory (and support stress management)November 10, 2021 - 11:20 am
Good Leaders Look Ugly When They Learn – Thoughts on LeadershipOctober 21, 2021 - 11:36 pm
Australian Workers Are Feeling More StressedSeptember 24, 2021 - 7:13 pmThis site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.
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