Events

What’s it all about?

This half-day workshop is the ideal introduction to conflict management. Participants will learn how to better manage their own thoughts or feelings while also managing the behaviours of others.

Learning Outcomes:

  • Understanding the fine lines between winning and losing situations
  • Negotiating with all different types of stakeholders
  • Questioning techniques
  • Negotiation tricks
  • The importance of record-keeping
  • Personal triggers and how to adapt
  • The art of active listening

This course is ideal for:

  • Anyone new to a position of management
  • Small Businesses wanting to close bigger deals
  • Those that struggle to direct others
  • Anyone involved in sales or customer service
  • Anyone who wants to maintain their control in negotiating conversations.

 

Early Bird Tickets: $200

Standard Tickets: $250

Group of 5: $875

(Chamber of Commerce Members receive a 15% discount. Please contact us before placing your order to receive your discount code).

**Please note: unfortunately the venue does not allow for wheelchair access.

This one day workshop will enable you to sharpen your minute writing skills and build your confidence as an effective minute taker.

 

In this one day workshop you will learn:

  • What is the real purpose of minutes
  • Understanding the language of minutes
  • Key roles
  • Different structures & Styles of Minutes
  • Note-taking methods
  • Better use of the English Language
  • Tips & Tricks to make it easier

 

This course is ideal for:

  • Anyone new to minute taking that wants to learn
  • Anyone who is already taking minutes but wants to improve
  • Anyone who wants to feel more confident in taking minutes
  • Those that wish to brush up on their skills and learn techniques from others.

Workbooks, lunch and refreshments are all included.

**Please note, unfortunately, this venue does not allow for wheelchair access.

 

Early Bird Tickets: $375

Standard Tickets: $450

Group of 5: $1500

(Chamber of Commerce Members receive a 15% discount. Please contact us before placing your order to receive your discount code).

**Please note: unfortunately the venue does not allow for wheelchair access.

This training helps individuals identify stressors, build emotional resilience and provides participants with unique evidence-based tools and strategies to manage and reduce stress.

The Time Tamer works to support individuals to bring about sustained integration of the mental, emotional, physical and energetic factors that are the determinants of building resilience.

 

At the conclusion of this training, participants will…

  • Have a practical foundational Emotional Resilience Toolkit
  • Have a better understanding of their own stress triggers
  • Build better relationships with their colleagues, friends & loved ones
  • Have tools to engage positive psychology
  • Be happier and more productive
  • Learn how to remain calm in previously stressful situations
  • Differentiate between ‘good’ and ‘bad’ stress
  • Complete each day with greater energy and focus
  • Be more resilient to life’s challenges.

What’s it all about?

This course gives you the tools, techniques and strategies to reduce time wasted in outlook clutter, maximise your effectiveness utilising advanced Outlook tools and control your workload, all within Outlook.

You’ll be able to quickly analyse and process your workload, prioritise tasks and sharpen your focus.

 

THIS COURSE IS RIGHT FOR YOU:

If you find yourself overwhelmed with emails, are constantly juggling crisis or feel you are at risk of missing high priority tasks.

 

YOUR EMPLOYER WILL BENEFIT BECAUSE:

You’ll develop advanced Outlook skills that will enable you to analyse workloads, prioritise tasks and create time management systems within Outlook to increase productivity and effectiveness.

 

LEARNING OUTCOMES:

  • Identify Areas of distraction
  • Develop stronger prioritisation skills for emails and tasks
  • Understand how to effectively use Categories to manage projects
  • Learn advanced features for automation and prioritisation
  • Tips on using the Calendar more effectively

 

Early Bird Tickets: $375

Standard Tickets: $450

Group of 5: $1500

(Chamber of Commerce Members receive a 15% discount. Please contact us before placing your order to receive your discount code).

**Please note: unfortunately the venue does not allow for wheelchair access.

 

Learn how to use Action Research models and language skills to motivate and support your team allowing them to perform at their best and continue to grow.

Equipping staff with a strong foundation of skills to enable them to sportively guide, direct and encourage the growth within their team.

In this workshop you will learn:

  • What is the difference between a mentor, coach & Consultant?
  • The benefits of coaching.
  • Performance management, review & development.
  • Supporting & Developing the employee.
  • Active Listening
  • The ideal coaching questions.
  • An introduction to the ‘Action Research’ model.
  • A model for coaching delivery.

This training is ideal for:

  • Any business or organisation who has a goal to grow and empower it’s staff.
  • Anyone new to supervision.
  • Those who wish to improve their skills in performance management.
  • Those wanting to increase productivity within their team.

An introduction to techniques in assertiveness to build confidence and awareness around professional communication.

In this half day workshop you will learn:

  • The difference between being Assertive, Aggressive, Passive & Passive Aggressive.
  • Assertive Rights.
  • How to Speak Up for Yourself.
  • How to improve your communication for better outcomes.
  • How to make requests, decline requests or deal with criticism in an emotionally intelligent manner.

This training is idea for:

  • Anyone who wants to improve their communication.
  • Anyone new to leadership or supervision roles.
  • Those that want to reduce conflict with colleagues, customers, family and friends.
  • Those wanting to feel more confident in their communication.