An introduction to techniques in assertiveness to build confidence and awareness around professional communication.
In this half day workshop you will learn:
- The difference between being Assertive, Aggressive, Passive & Passive Aggressive.
- Assertive Rights.
- How to Speak Up for Yourself.
- How to improve your communication for better outcomes.
- How to make requests, decline requests or deal with criticism in an emotionally intelligent manner.
This training is idea for:
- Anyone who wants to improve their communication.
- Anyone new to leadership or supervision roles.
- Those that want to reduce conflict with colleagues, customers, family and friends.
- Those wanting to feel more confident in their communication.