Training & Events – What’s On

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The Power of Influence – CDU Alice Springs

Personal influence is an essential leadership skill, and one that can even eclipse your title. If you are required to influence a diverse range of people and situations, this two-day course will prove invaluable. You’ll gain the skills and techniques needed to shape opinion and build credibility in the workplace, allowing you to guide people and situations, including those over whom you have no authority.

Learn How to Perfect Your Business Networking – Alice Springs – 26 June 2019

If you feel anxious walking into a room of strangers or if you just want to maximise of your professional networking opportunities, this event is for you.

Learn How to Perfect Your Business Networking – Alice Springs – 12 June 2019

If you feel anxious walking into a room of strangers or if you just want to maximise of your professional networking opportunities, this event is for you.

Assertive Techniques – Professional Development Training Alice Springs – CDU

Gain personal insight into the ways you respond to different people, situations and events. With a strong focus on communication and behaviour, you'll come away with tools and techniques to effectively manage your responses, express your views and communicate your plans.

Management Skills for New Supervisor – CDU Alice Springs

Learn how to build rapport and motivate your team while also being able to effectively monitor performance and respond to changing circumstances to achieve operational outcomes. Identify and overcome common challenges faced by new supervisors.

Dealing With Difficult Behaviour – CDU Alice Springs

Learn techniques and strategies to professionally and confidently deal with difficult people and situations. Whether this involves aggressive, abrupt or discourteous clients, employers or employees, you'll be armed with the essential tools to maintain composure in the face of difficulty.

Time Management With Outlook – CDU Alice Springs

This course gives you the tools, techniques and strategies to reduce time wasted in outlook clutter, maximise your effectiveness utilising advanced tools and control your workload, all within Outlook.

Performance Management – CDU Alice Springs

This course explores the end-to-end processes associated with the performance management cycle. From the setting of goals and allocation of work through to performance reviews and recognition, you will learn the skills you need to drive a performance culture and proactively address issues of diminished performance.

Writing Effective Minutes – Alice Springs CDU

Enhance your portfolio of practical tools and techniques for ensuring that meeting minutes provide a record of decisions made by teams, work groups and committees. Not only will you receive a thorough introduction to minute taking and the skills you need to write professional minutes you'll boost your confidence in your own abilities.

Team Player to Supervisor – Alice Springs

Transitioning from being one of the team to becoming a new supervisor can be daunting. In this half day course you’ll learn how to work to your strengths, build credibility and trust, manage change and lead with direction.

Creating Repeat Business – Alice Springs

In this half day course you will learn the fundamental of customer or client service. You’ll learn about meeting expectations, preventing issues, keeping things running smoothly and how to make an unforgettable first impression.