Assertive Techniques: A 2 day course developed by the Australian Institute of Management and facilitated by Charles Darwin University.
This course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and express your views and plans.
THIS COURSE IS RIGHT FOR YOU:
If you want to become more assertive, better understand your own and the behaviour of others and communicate more effectively.
YOUR EMPLOYER WILL BENEFIT BECAUSE:
You’ll have the confidence to express your ideas, opinions, wants and needs while building more productive workplace relationships.
• Recognise, monitor and control your behaviour
• Identify when, why and how to respond assertively
• Demonstrate your assertive rights
• Openly express how you feel